⏰ Follow ups

As anyone who’s done outbound knows, getting the first reply is rarely the finish line. You still need to qualify the lead, suggest a meeting, answer a few questions, or simply keep the conversation warm when they stop replying. Surprisingly, this is where many deals get lost because you or someone on your team forgets to follow up. Most outbound tools help you get the first reply, then leave you on your own. TalkToHumans lets you schedule one-off follow-ups: quick nudges in an ongoing conversation if the person doesn’t reply in the meantime.

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Schedule follow-ups

After sending a reply:

1. Write the message you want to send if the person doesn’t get back to you.
2. Click the arrow next to Send, or press ⌘ Shift + Enter.
3. Choose when the follow-up should be sent.

You can pick:

• Later today
• Tomorrow
• In 3 days
• Next week
• Custom to choose an exact date and time

Once scheduled, the follow-up appears above the composer so you can always see what will happen next:

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If they reply, the follow-up is canceled

By default, TalkToHumans checks whether the person replied before sending your follow-up. If they did, the follow-up is automatically canceled.

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Review or change a scheduled follow-up

You stay in control until the message is sent. From the scheduled follow-up above the composer, you can:

• Edit the message
• Click its date and time to reschedule it
• Copy it
• Delete it
• Pause the scheduled actions for that conversation

You can also open the Scheduled inbox to review upcoming follow-ups across all your conversations:

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Work through follow-ups as a queue

Open the To follow up inbox to find conversations where you sent the last message and haven’t heard back. A fast workflow looks like this:

1. Press J and K to move between conversations.
2. Press Enter to focus the composer.
3. Write the next follow-up.
4. Press ⌘ Shift + Enter and choose when it should bet sent.
5. Press Esc, then J to move to the next conversation.

The conversation stays out of your active inbox while its follow-up is scheduled. If the person replies, the conversation comes back because it needs your attention. See Manage your inbox for the complete daily workflow.

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Why your browser needs to stay open

Follow-ups run through the same browser and LinkedIn session you normally use. If your browser is closed, scheduled follow-ups wait. They automatically resume when you come back. A follow-up may also wait if you reach a LinkedIn daily limit or if your sending window is closed. This is an intentional safety tradeoff. TalkToHumans helps you follow through reliably without reproducing your LinkedIn session on a remote server. For most users, this isn’t a problem, as their computer and browser are already open throughout the workday. See Why it’s safer for more details.