💬 Send messages

TalkToHumans gives you one composer for regular LinkedIn messages and Sales Navigator InMails, with all the tools you need to personalize messages and keep conversations moving.

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Send messages directly from LinkedIn or your CRM

You can start or continue conversations in various contexts:

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From LinkedIn inbox

When you’re on LinkedIn, clicking the “messages” button in the navbar will open the TalkToHumans app:

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From a LinkedIn profile

When you’re on a LinkedIn profile, clicking the “Start conversation” button will open a chat sidebar directly on the page:

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From your CRM

When you’re on a contact page in your CRM, clicking the “DM” button will open a chat sidebar directly on the page:

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Start a personalized sequence

TalkToHumans lets you create a personalized sequence for the person you’re currently messaging. Press Enter three times inside the composer to start a personalized sequence: From there, you can add messages, connection-request steps, and delays. Review everything, then click Launch sequence or press CMD + Enter. See Use sequences for building, editing, and managing sequences.

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Schedule a follow-up

Write your message, then open the arrow menu beside Send. Choose one of the suggested times or select a custom date and time. You can also press CMD + Shift + Enter to open the scheduling menu without using your mouse. See Schedule follow-ups for the complete workflow.

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Send a voice note

You might know that, strangely, LinkedIn only supports sending voice notes from its mobile app, not from the desktop app. But with TalkToHumans, you can send them from your desktop. Here’s how: Click the microphone icon or press V twice to start recording a voice note. While recording:

• Press Enter or click the checkmark to attach the voice note.
• Press Esc or click the cross to discard it.

You can record up to 60 seconds and attach one voice note per message. Voice notes are available on desktop for regular LinkedIn messages. They cannot be used in InMail, replies, scheduled messages, or sequences.

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Attach files

Click the paperclip, press CMD + U, or paste files directly into the composer to attach them to a message. TalkToHumans supports:

• Images
• Videos
• PDFs
• M4A audio files

LinkedIn limits attachments to 20 MiB combined per message. If you attach several files, their total size must stay below that limit.

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Personalize your message

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Use a template

If you reuse the same message patterns, open Sequences and select a template to apply it. The template is inserted into the composer, where you can personalize it before sending. See Use templates for creating, organizing, and sharing templates.

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Use AI actions

Click Ask AI to proofread, shorten, translate, personalize, or draft a reply. AI actions can use your current draft, recent conversation history, contact profile, and company context. See Use AI actions for creating and sharing your own actions.

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Add custom variables

Once you start writing, a small + appears beside your cursor. Click it to insert information about the current contact or company, such as their first name, job title, company name, or other available fields. Custom variables can be used in sequences, templates, and AI actions. You can also type / to open the same menu from the keyboard. Variables are resolved for the person you are messaging. If TalkToHumans cannot find a value, the variable is highlighted so you can replace or remove it before sending.

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Drafts

Unlike LinkedIn’s default inbox, TalkToHumans automatically saves your message drafts and unlaunched sequences. An indicator appears on conversations with a draft, and you can use the default Drafts view to find them:

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Reply to a specific message

Hover over the message and click the reply icon. The selected message appears above the composer so you can confirm what you are replying to. Write your reply and send it normally, or click Cancel to exit reply mode. Replies to a specific message are text-only and cannot be scheduled.

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React to a message

Hover over a message and click the smiley icon. Choose an emoji to react to the message. You can also remove a reaction you previously added. Replies and reactions are not available on InMail messages.

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Edit a sent message

Hover over one of your sent messages and click the edit icon. Update the text, then click Save or press CMD + Enter.

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Delete a sent message

Hover over one of your sent messages, click the delete icon, and confirm the deletion.

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Switch between LinkedIn messages and InMail

A contact can have a regular LinkedIn message thread and a separate Sales Navigator InMail thread. Use the LinkedIn icon on the left side of the composer to switch between them:

• LinkedIn message opens the regular DM thread.
• Sales Navigator InMail opens the InMail thread.

If the selected thread does not exist yet, TalkToHumans prepares a new conversation of that type with the corresponding contact.

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Composer shortcuts

See the complete list of keyboard shortcuts.